-Yes. Please be advised that ALL of our products do have nut derivatives such as sweet almond oil or coconut oil. You can check the ingredients for each of our products in the product description.

-Yes, a person with dreadlocks (locs) can absolutely benefit from using a hair butter, as long as the product is designed to nourish, hydrate, and protect the hair without leaving excessive buildup. However, it's important to consider a few factors when choosing the right product: Benefits for Dreadlocks: Moisture and Hydration: Dreadlocks can sometimes become dry and brittle, as they don't receive the same amount of natural oils from the scalp as loose hair. A good hair butter can help provide much-needed moisture to keep the locs soft and hydrated. Scalp Health: Hair butters can also be helpful for maintaining a healthy scalp, especially if the person experiences dryness, itchiness, or flakiness. Frizz Control: If there is any frizz or flyaways around the locs, a light application of hair butter can smooth them out and add a touch of shine or luster to the overall look. Nourishing Locs: Natural butters (like mango or shea butter) can nourish both the locs themselves and the scalp, supporting overall hair health. Things to Keep in Mind: Avoiding Buildup: Because dreadlocks are tightly formed, it's crucial to avoid heavy or greasy products that could cause buildup over time. Look for a butter that is rich in natural oils but light enough to absorb easily. It should be used sparingly. Application: Focus on applying the butter to the scalp and the tips of the locs rather than the roots, to avoid excess product from accumulating in the locs themselves. You can also lightly rub the product between your palms before applying to ensure an even distribution. Clarifying Routine: If you use hair butter regularly, consider doing a clarifying wash every few weeks to remove any potential buildup and keep the locs fresh. If Unsure Try The Following Products: Moonlight Glow: Hair & Body Oil Conclusion: A natural hair butter, when used correctly and in moderation, can be a great addition to the hair care routine for someone with dreadlocks. It helps with hydration, scalp care, and maintaining the overall health and appearance of the locs. Just make sure to use a product that is free from chemicals and additives that could contribute to buildup.

-We recommend discontinuing use immediately and contacting your physician. They can provide you details on what ingredient you may have had a reaction to.

Health Warning -Certain ingredients of our products may contain essential oils, butter, and oils from natural nuts, seeds, and fruits, as well as soy. If you have any allergies, medical conditions or are pregnant, please consult your healthcare professional prior to use. We recommend that people with sensitive skin perform an area/patch test and/or consult a healthcare professional prior to use. Discontinue use of any of Embrace hair products should irritation occur. Embrace hair products are for external use only. Do not consume these items, as they may contain essential oils, which should never be consumed.

This test allows you to test a small area of your skin for 24 hours before applying the treatment to a larger area. We recommend rubbing the Embrace hair product mixture on the skin near your elbow, covering it with a bandage for 24 hours and if there is no allergic response (redness, itchiness, swelling) then apply the treatment as directed in the instructions. If you have an allergic reaction, we do not recommend using those products and we suggest that you seek a medical professional’s consultation.

-Our products are suitable for all hair types and ethnicities, making them ideal for both men and women. They are particularly effective for hair types that need extra moisture, such as curly, coily, and textured hair. We provide tailored instructions for each hair type to help you get the most out of our products. While these guidelines will soon be available online, feel free to reach out to us directly for personalized recommendations in the meantime.

-For the safety of young children, we recommend that products containing essential oils not be used by children under the age of 6. Below, we have provided a list of products that are considered child-friendly and safe for younger skin. Child Friendly: Cocoa Butter Delight Moonlight Glow

Shipping times are based on Monday – Friday deliveries.

- When completing an order during checkout, the customer must provide a safe and accurate address for delivery. Once an order has shipped. Embrace is not responsible for lost or stolen packages confirmed to be delivered to the address as entered for the order. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation. - Once an order has shipped and tracking becomes available, we recommend the receiver be available on the estimated date of arrival of the package or the receiver to contact the carrier to schedule a pickup at the holding facility.

If you received the wrong item based on a package error on our part, we apologize and are glad to correct our error. Please contact us within 5 business days of receiving the item based on the mail carrier’s delivery confirmation status. Take a photo and email us at embracethyhair@gmail.com, please include order number and tracking number. We will provide a return label for the item that was incorrectly shipped. We will then ship you the correct product.

-If your package has been lost/stolen/undelivered, please file a claim with the carrier listed on your shipping notification. USPS Customer Service Contact Number: (800) 275-8777. For UPS click here. https://www.ups.com/fi/en/help-center/claims-support.page? My tracking number is not working. If your package just shipped, please allow at least one to two business days for the carrier to update their site with all tracking information.

We only offer shipping online currently. We do not have a storefront or facility for pick up orders.

Yes. As your order is being processed and has gone through fulfillment, a shipping confirmation email will be sent for each shipment. In the event that some items cannot be fulfilled, we will send you a final email detailing any items that may be short shipped or canceled.

Our shipping is tied directly to the carrier’s website. An invalid address error will appear if the carrier is able to ship to that location or is unable to find that location in their database. The carrier will require a valid United States address.

All orders ship within the United States. We do not ship internationally at this time.

-Sorry to hear that. Email us at embracethyhair@gmail.com with an image, your order number and someone from our sales team will reach out to assist you.

To qualify for free shipping, your order must reach $50 or higher before tax or shipping is applied after any discounts have been applied. The discount to shipping will be shown when calculating the total of the order.

-All orders have a 1-2 business day lead time upon receipt of order. Shipping method applies after the order has moved from our fulfillment center then shipped by the carrier. -Orders placed during a holiday or promotion will have an approximate lead time of 3-5 business days upon receipt of order. Shipping method applies after the order has moved from our fulfillment center then shipped by the carrier.

-Update: Due to regulations surrounding COVID-19 and statements from our carriers, shipping may be delayed 3 to 5 business days.

We partner with both USPS and UPS to ship our products. If your address is a PO Box, APO/AFO, it will ship via USPS. All other addresses within the continental United States will ship via a combination of UPS and USPS.

For the safety of our team and due to the COV19 pandemic, once an order has been shipped, we do not accept returns or exchanges.

Although we do not accept any returns or exchanges, you may cancel an order before it ships from our facility if it has not been packed or staged for shipping.

We accept United Stated based cards: credit, debit, and gift cards. These must be issued with the Visa, Mastercard, Discover, Or American Express logos.

Sure! Simply subscribe to our email list to receive exclusive savings and flash sale offers.

Yes! We sure do accept PayPal

We use natural and organic ingredients with no harmful chemicals. Due to the nature of the ingredients, the consistency and scent may differ.

No, we do not accept money orders. Please see above for the forms of payment we accept.